Terms and Conditions

European Zhineng Qigong AB

Payhip Store Terms and Conditions

Publication Date: 2025-11-17

Last Updated: 2026-02-11

Effective Date: These Terms become binding upon the earlier of

(a) your acceptance of these Terms,

(b) your first use of the Website, or

The European Zhineng Qigong AB Payhip Store Terms and Conditions (the “Agreement”) is a legally binding agreement between you and European Zhineng Qigong AB (corporate identity number [“organisationsnummer”] 556885-2304), a company incorporated under the laws of Sweden, with its registered seat in Stockholm, Sweden (“EZQ”, "EZQ AB", “We”, “Our”, “Ours”, "Ourselves", “Us”). Please read this Agreement carefully.

1. General Terms and Conditions

1.1 Introduction

Welcome to our official online store, which is https://payhip.com/EZQWellness (the “Website”), operated by EZQ, and hosted on the Payhip platform. The Website also includes all associated information, content, communications, and materials made available by EZQ through social media or other platforms controlled and operated by us.

1.2 Scope of Terms

These Terms and Conditions, including any and all other documents, rules, and policies referenced herein (the "Terms"), apply solely to the Website, which is operated through the Payhip platform and accessible via https://payhip.com/EZQWellness. Unless otherwise stated by EZQ, these Terms do not govern or apply to any other of EZQ's websites, platforms, products, services, or offerings, each of which may have its own applicable terms and policies.

1.3 General Agreement

The “Agreement” means the legally binding contract between you and EZQ, consisting of these Terms and all policies, rules, guidelines, disclaimers, waivers, and any additional documents or provisions incorporated herein by reference, that governs your relationship with EZQ and applies to all your interactions with EZQ in connection with the Website, including without limitation your access to and use of the Website and any purchase of, access to, use of, or otherwise interaction with or benefit from any Services, Products, offers, activities, events, information, resources, or any other related materials or content that EZQ may provide through the Website, whether digital or physical, whether offered individually, as part of a bundle, or otherwise during or in connection with activities, events, or other interactions with EZQ (collectively, the “Offerings"). This Agreement incorporates by reference EZQ’s Code of Conduct, our Privacy Policy, our Refund Policy, and our End-User License Agreement (the "EULA"), all of which form an integral part of this Agreement.

This Agreement constitutes the entire contract between you and EZQ, superseding any prior or contemporaneous communications, understandings, or agreements between you and EZQ, whether oral or written. No oral agreements, informal assurances, or understandings not expressly incorporated into these Terms shall be binding on EZQ.

By engaging with EZQ, you acknowledge and agree that you: (i) have read and understand this Agreement; and (ii) accept and agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you must not engage with EZQ.

1.4 Acceptance of Terms

Please read these terms and conditions of use carefully. By engaging with EZQ (as defined in Section 2, Definitions) through the Website, you confirm that you have read, understand, and agree to be bound by this Agreement, including any and all referenced documents, rules, and policies herein. If you do not agree to each and all of these Terms, please discontinue your engagement with EZQ, including your access to and use of EZQ’s Website and Offerings, immediately.

1.5 Changes to Terms

Except as required by applicable law, EZQ, at its sole discretion, reserves the right to change, amend, modify, relocate, move, suspend, replace, discontinue, make any changes to the Website, including without limitation any products, services, offerings, information, or any other content made available through the Website, whether in full or in part, today or in future, at any time and in any way or form, without notice or liability to you or any third party.

EZQ may amend, update, or modify these Terms from time to time, with immediate effect upon publication on the Website. Your continued access to or use of the Website and EZQ Offerings made available through it after such amendment, update, or modification takes effect constitutes your voluntary acceptance of the amended, updated, or modified Terms. However, for completed transactions, unless otherwise stated in writing by EZQ or otherwise required by applicable law, the Agreement version in effect at the time of your purchase shall govern that transaction.

1.6 Legality of Access; User Representations and Warranties

The Website and EZQ's Offerings are provided from our jurisdiction in Sweden and may not be available or lawful in all locations. We do not represent or warrant that access to or use of the Website or any EZQ Offerings are allowed in every location. You are solely responsible for ensuring that your access to or use of them complies with the laws of your jurisdiction.

Unless explicitly otherwise stated by EZQ, you must be of at least eighteen (18) years old or of the legal age of the majority in your jurisdiction to engage with EZQ.

By engaging with EZQ, you hereby represent and warrant that: (i) you have the full legal right, authority, and ability to agree to these Terms and fulfill any obligations arising out of or related to them; (ii) the information you provide to EZQ is true, accurate, and complete and you shall maintain its truth, accuracy, and completeness; (iii) you shall comply with all applicable laws, regulations, these Terms, and any other guidelines, rules, or policies published by EZQ on the Website; (iv) you are at least eighteen (18) years old or of the legal age of the majority in your jurisdiction; (v) you are not using, and will not use, any automated systems, bots, scripts, AI tools, or other non-human methods or technologies to engage with EZQ; (vi) you are a natural person engaging with EZQ solely for personal, noncommercial purposes only; and (vii) you are not prohibited from engaging with EZQ by us or under any applicable law or regulations. EZQ, in its sole discretion, reserves the right to immediately void transactions, revoke access, or terminate this Agreement without liability (except as required by applicable law) if we determine that you are in breach of any of these representations and warranties.

2. Definitions

Unless the context requires otherwise, all defined expressions in these Terms apply equally to their singular and plural forms and shall apply consistently across these Terms and include all their respective phrasal variations or similar expressions.

Agreement

“Agreement” means the legally binding contract between you and EZQ, consisting of these Terms and all policies, rules, guidelines, disclaimers, waivers, and any additional documents or provisions incorporated herein by reference, that governs your relationship with EZQ and applies to all interactions when you engage with EZQ in connection with the Website, including without limitation your access to and use of the Website, including any purchase of, access to, use of, or otherwise engagement with or benefit from any Services, Products, offers, activities, events, information, resources, or any other related materials or content that we may provide through the Website, whether digital or physical, whether offered individually, as part of a bundle, or otherwise during or in connection with activities, events, or other interactions with EZQ. This Agreement incorporates by reference EZQ’s Code of Conduct, our Privacy Policy, and our End-User License Agreement (the "EULA"), all of which form an integral part of this Agreement.

Engage with EZQ

“Engage with EZQ” means any form of interaction with European Zhineng Qigong AB in connection with the Website, including without limitation with EZQ’s Offerings or its authorized staff or representatives. This includes, without limitation: (i) interactions with European Zhineng Qigong AB directly, including without limitation contacting support, submitting inquiries, participating in surveys, or providing feedback; (ii) interactions with EZQ’s Offerings, including without limitation accessing, registering for, booking, ordering, purchasing, downloading, viewing, streaming, subscribing to, receiving, using, participating in, submitting content to, communicating with, interacting with, or otherwise engaging with any EZQ Offerings, whether directly or indirectly, online or offline. This also includes accessing, browsing, viewing, or using the Website or any associated digital platform, even without registering for an account or making a purchase; and (iii) engagement via third-party platforms, including but not limited to interacting with EZQ’s Offerings through authorized partners, platforms, apps, or social media describing, promoting, or otherwise referring to the Website. This definition applies consistently across these Terms, including all phrasal variations or similar expressions, including without limitation “engaging with EZQ”, “engagement with EZQ”, or "engagement with us."

EZQ IP

“EZQ IP” means any and all intellectual property and proprietary rights, works, and other related rights in or to EZQ’s business, products, services, website, platforms, activities, or any other works, materials, data, or other content included therein of any kind, in any form or medium, whether now known or later created, whether provided under a paid purchase, subscription, free of charge, or otherwise, owned or controlled by EZQ, including without limitation any and all audio, music, video, text, titles, speeches, testimonials, presentations, performances, content, materials, calligraphy, graphics, animations, artwork, designs, publishing rights, logos, service marks. trademarks, trade names, brand identities, publicity rights, moral rights, images, photographs, recordings, files, compilations, know-how, domain names, accounts, data, databases, software, computer code, documents, and any other related intellectual property and exploitation rights.

Offerings

"Offerings" means any Services, Products, offers, activities, events, information, resources, or any other related materials or content that we provide through the Website, whether digital or physical, whether offered individually, as part of a bundle, or otherwise during or in connection with activities, events, or other interactions with EZQ.

Products

"Products" means any items, goods, or materials provided by EZQ, whether physical or digital, tangible or intangible, now or in the future. This includes without limitation merchandise, accessories, audios, books, e-books, printed materials, videos, wellness tools, educational and course materials, downloadable content, digital files, and any other products offered through the Website or authorized partners in connection with the Website. This definition also covers all product variants, bundles, editions, and any digital and physical items provided as part of any EZQ Offerings, promotions, or bundled offers. This definition also includes any product component of a hybrid offering combining both Products and Services.

Services

“Services” means any activities, events, assistance, or any other experiences provided by EZQ, whether performed online or offline, live or recorded, digital or in-person, now or in the future. This includes without limitation classes, courses, workshops, consultations, coaching, training sessions, educational programs, wellness exercises, challenges, events, or retreats, and any other services offered through the Website or authorized partners in connection with the Website. This definition also includes any content, information, or materials associated with such Services.

Terms

"Terms" means these Terms and Conditions and all policies, rules, guidelines, disclaimers, waivers, and any additional documents or provisions incorporated herein by reference, including EZQ’s Code of Conduct, our Privacy Policy, and our End-User License Agreement (the "EULA"), all of which are incorporated by reference and form an integral part of these Terms.

User Submissions

"User Submissions" means any materials, information, items, data, files, software, audios, videos, audiovisuals, designs, graphics, screenshots, images, photographs, texts, testimonials, works, or any other content that you voluntarily choose submit, transfer, or otherwise provide to EZQ in connection with your interaction with EZQ, the Website, EZQ's Offerings, including without limitation any EZQ Products or Services, or our staff and authorized representatives.

We, Us, Our, Ours, Ourselves, EZQ, EZQ AB

“We, Us, Our, Ours, Ourselves, EZQ, EZQ AB” mean European Zhineng Qigong AB. Unless expressly stated otherwise by EZQ, these expressions do not include independent third parties, unrelated entities, or users of EZQ’s Offerings.

Website

"Website" means EZQ's official Payhip store website, which is https://payhip.com/EZQWellness and is operated by EZQ.

You, Your, Yours, Yourself

“You, Your, Yours, Yourself” mean the individual natural person agreeing to be bound by these Terms, whether by accessing or using the Website, making a purchase from the Website, or otherwise engaging with EZQ. These expressions apply solely to individuals and not to businesses, companies, organizations, partnerships, or any other entities.

3. Offerings

3.1 Overview

EZQ may, at its sole discretion, provide a variety of Offerings, including without limitation Products or Services related to general wellness, training, health, and well-being as well as also offer any other related Products or Services.

Except as otherwise stated or required by applicable law, EZQ, at its sole discretion, reserves the right to add, modify, change, suspend, remove, or discontinue any Offerings, or any part thereof, at any time without prior notice or liability to you or any third party, as needed based on business needs, market developments, regulatory changes, or other conditions.

3.2 Availability

All EZQ Offerings are subject to availability and other operational, market, or business considerations. EZQ, at its sole discretion, may restrict the availability of our Offerings, including without limitation imposing eligibility criteria, geographic restrictions, or participation requirements. Certain EZQ Offerings may not be available in certain locations.

3.3 Minimum Legal Age

Unless explicitly stated otherwise, you must be at least eighteen (18) years old or of the legal age of majority in your jurisdiction, to engage with EZQ, including without limitation to purchase any EZQ Offerings.

3.4 Personal, Noncommercial Use Only

You acknowledge, understand, and expressly agree that the Website and any and all of EZQ's Offerings are strictly and solely for your own personal, noncommercial use only. In no event shall you or any third party use them for any other, unauthorized purposes.

3.5 Conditional Purchase Terms

Purchase of certain Offerings may be subject to further eligibility criteria or requirements, as detailed on EZQ’s Website or as outlined in these Terms.

3.6 Authorized Sales Channels

Unless expressly stated otherwise in writing by EZQ, EZQ's Offerings are made available, sold, and distributed only through websites, platforms, or channels owned, controlled, operated, or otherwise authorized by EZQ. In no event shall EZQ be liable for any access, purchases, or any other interactions made by you through any unauthorized websites, platforms, channels, or other sources relating to any EZQ Offerings.

However, EZQ may, at its sole discretion, distribute, sell, or otherwise make available any of its Offerings, whether in full or in part, through third-party platforms, resellers, marketplaces, or any other third-party channels at any time without notice or liability to you or any third party. Prices, terms, and policies with respect to any EZQ Offerings, whether in full or in part, provided by any such third party may differ from those on the Website, and in no event shall EZQ be responsible or liable for any differences in pricing, refund terms, or any other conditions, whether commercial or otherwise, imposed by any such third party.

3.7 Third-Party Service Providers

Certain EZQ Offerings, resources, materials, information, platforms, products, services, activities, and/or events may be provided by third-party service providers independent of EZQ. Any transactions, agreements, or disputes regarding such third-party providers independent of EZQ, including with respect to their any of products or services, shall be solely between you and such third-party provider.

3.8 Good Standing Requirement

You are prohibited from engaging with EZQ, including making any purchase from EZQ, unless you are in good standing with EZQ. You are considered to be in good standing with EZQ if you: (i) comply with EZQ’s Terms, including EZQ's EULA (where applicable), any other rules, policies, and guidelines published by EZQ on the Website, and all applicable laws and regulations; (ii) behave responsibly, respectfully, and well, and do not engage in any illegal, unethical, misleading, fraudulent, disrespectful, disruptive, harmful, or unsafe behaviors in your engagement with EZQ and the Website; (iii) fulfill any and all financial obligations and have no outstanding payments or unresolved disputes with EZQ; (iv) maintain accurate, complete, and up-to-date personal information (where required); and (v) are not suspended or banned by EZQ.

4. User Responsibilities and Code of Conduct

EZQ's Code of Conduct defines the accepted, expected, required, and prohibited behaviors for any and all individuals and entities interacting with EZQ, and by doing so you agree to uphold and abide by these standards at all times.

The Code of Conduct shall apply to any and all individuals and entities engaging with or otherwise interacting with EZQ, including without limitation with our employees, staff, or other authorized representatives, or through the Website, our other official websites, online platforms, courses, events, or any other related activities, including without limitation your access to or use of the Website and EZQ Offerings, whether online or offline, at any time, anywhere in the world, in any form or manner, known now or later developed.

Please read the Code of Conduct referenced herein carefully.

5. DISCLAIMER

5.1 General Health and Safety Guidelines

You are expected to comply with all applicable health and safety guidelines and product, service, and user instructions and guidelines provided by EZQ regarding or otherwise related to any access to or use of the Website and EZQ's Offerings, including without limitation any EZQ Products or Services.

5.2 No Substitute for Medical Advice, Diagnosis, or Treatment

You acknowledge, understand, and agree that EZQ’s Offerings, including without limitation EZQ’s Products, Services, and any statements, claims, descriptions, analyses, advice, suggestions, or o information provided in connection with the Website and EZQ's Offerings:

(i) do not constitute professional medical advice, diagnosis, treatment, or opinion; and

(ii) are intended solely for informational, educational, or general wellness purposes.

You are advised to consult a qualified healthcare professional before using any of our Products or Services if you have any serious medical conditions, mental health concerns, or physical limitations.

5.3 No Guaranteed Outcome

Any references to potential health benefits or outcomes in EZQ’s marketing, informational, promotional, or educational materials or other related content are general in nature, for informational purposes only, and do not constitute medical advice, diagnosis, treatment, or opinion. Any information, advertisement, promotion, marketing, testimonials, or success stories do not guarantee that you will achieve the same results, and your outcomes may vary.

5.4 User Experiences and Testimonials

You acknowledge and understand that any feedback, testimonials, reviews, comments, sentiments, claims, or statements shared or otherwise provided by other users of the Website or EZQ's Offerings are based on their personal experiences, views, or developments only. In no event shall any such feedback, testimonials, reviews, comments, sentiments, or statements be construed as reflecting any promise, guarantee, endorsement, or typical outcome by EZQ.

5.5 Assumption of Training Risk

You acknowledge, understand, and agree that any training that you perform arising from or related to your access to or use of the Website or EZQ's Offerings, including any EZQ Products or Services, shall always be at your own election and at your sole and complete risk.

6. Payment and Pricing

6.1 General Payment Policies

Unless otherwise stated, you are required to pay the full price in advance for any purchase you make on the Website. You must use a payment method accepted by EZQ and the Website at the time of purchase.

6.2 Nonrefundable Sales, Including Digital Content

Certain Offerings, including digital content, may be nonrefundable upon purchase. Such items will be described as nonrefundable on the item's webpage and/or require you to acknowledge the purchase being nonrefundable and agree to waive any right to refund during the checkout process.

6.3 General Pricing Policy

All prices for EZQ’s Products and Services are set at EZQ’s sole discretion and are subject to change without notice. The price applicable to a purchase is the price displayed at the time of checkout and is final unless explicitly stated otherwise in this Agreement herein.

Unless otherwise stated in writing by EZQ, all prices displayed include VAT (if applicable).

EZQ reserves the right, at its sole discretion, to determine, modify, or remove prices for any Offerings in any currency, region, or market at any time. Prices may be adjusted by EZQ at any time without notice and liability to you or any third party.

6.4 Promotions

EZQ, at its sole discretion, reserves the right to offer, introduce, add, set, modify, change, pause, suspend, remove, discontinue, use or otherwise apply any type of discounts, promotional pricing, bundled offers, or special incentives, including without limitation introductory, limited-time, trial, or loyalty offers, at any time without prior notice.

6.5 Individual and Bundled Offerings

EZQ, at its sole discretion, reserves the right to make any and all Offerings available either individually, as part of bundles, packages, or collections, or solely in the form of bundles, packages, or collections. Unless otherwise stated in writing by EZQ, your individual purchase of one or more Offerings that are part of any bundle, package, or collection shall not entitle you to a discount to such bundle, package, or collection.

6.6 Referral Programs

EZQ reserves the right to offer, add, change, suspend, discontinue, or otherwise apply any referral programs at its sole discretion at any time without prior notice.

6.7 Pricing Errors

To the maximum extent permitted by applicable law, in no event shall pricing errors, misstatements, or misprints be binding on EZQ. EZQ reserves the right to correct any material pricing errors, including without limitation pricing errors, misstatements, or misprints arising out of or relating to technical malfunctions, human errors, or other factors beyond our reasonable control. Customers affected by such pricing errors shall be notified of any corrections and any affected purchases shall be subject to cancellation with any applicable refund applied in accordance with these Terms and as required by applicable law.

7. Third-Party Service Providers

The Website, whether in full or in part, including any and all of EZQ's Offerings or any part thereof, may be hosted, processed, delivered through, integrated with, or otherwise rely on, use, or be provided through third-party services, platforms, software, systems, infrastructure, or providers, including without limitation hosting providers (including without limitation Payhip), payment processors (including without limitation Stripe), content delivery platforms, e-commerce systems, distribution systems, communication tools, content delivery systems, analytics services, authentication services, and any other third-party technology, service, or system on which EZQ relies, applies, or uses (collectively referred to as "Third-Party Service Providers"). Your use of any such Third-Party Service Providers may be governed by their own respective terms, rules, and policies, and EZQ assumes no responsibility for any such terms, rules, and policies.

While EZQ takes reasonable steps to select reliable partners, we do not own, operate, or control these Third-Party Service Providers. EZQ makes no representations or warranties regarding their availability, continuity, performance, quality, reliability, security, or suitability.

To the maximum extent permitted by applicable law, EZQ shall not be liable to you or any third party for any interruption, delay, suspension, termination, error, loss, damage, or inability to access or use the Website or any EZQ Offerings resulting from or attributable to the acts, actions, errors, omissions, decisions, failures, or other changes of any such Third-Party Service Providers beyond EZQ's reasonable control and provided that EZQ was not in material breach of any reasonable legal terms of Third-Party Service Providers.

To the maximum extent permitted by applicable law, EZQ does not guarantee the continued availability or use of any specific Third-Party Service Providers and reserves the right to change, modify, update, suspend, replace, or discontinue reliance on any Third-Party Service Providers at its sole discretion without notice or liability to you or any third party.

In the event that any Third-Party Service Provider ceases or limits its services in a manner that affects customer access or purchases to any EZQ Offering(s) purchased by you through the Website that have not already been successfully delivered to you, EZQ, at its sole discretion, shall make reasonable efforts to restore your access to such purchased EZQ Offering(s) through alternative means, provide an equivalent replacement, or otherwise issue a refund as appropriate under applicable mandatory consumer law. Any refund issued by EZQ in such situations may depend on the extent to which the Offering that you purchased has been delivered to you. If access or delivery of such Offering has been partial, EZQ, at its sole discretion, reserves the right to provide a partial refund that reasonably reflects the undelivered portion of the price you paid for such Offering.

8. Refund Policy

Except as otherwise stated, purchases of digital content that you make through the Website are nonrefundable. However, EZQ shall refund any purchases that you make through the Website in accordance with applicable law. Please read EZQ's Refund Policy for details.

9. Force Majeure

In no event shall EZQ be liable for any delay, interruption, or failure to fulfill its obligations under these Terms if the delay, interruption, or failure is caused by any event(s) beyond its reasonable control (“Force Majeure”). This includes, without limitation:

• Natural disasters, such as floods, earthquakes, or storms;

• Epidemics, pandemics, or public health emergencies;

• Acts of war, terrorism, strikes, or civil unrest;

• Actions or restrictions imposed by government authorities;

• Disruptions to essential services, such as electricity, internet, or transportation;

• Any other event beyond our reasonable control.

10. Termination of Agreement

Unless otherwise stated in these Terms herein, this Agreement shall remain effective until terminated.

10.1 Termination by You

Unless otherwise stated by EZQ or required by applicable law, you may immediately terminate this Agreement and cease accessing and using the Website and EZQ's Offerings at any time. In such case, however, EZQ shall not be liable to refund or otherwise compensate you for such termination, except as required by applicable law or our refund policy.

10.2 Termination of Agreement

To the maximum extent permitted by law, EZQ may, in its sole discretion, terminate this Agreement and any additional documents, agreements, or provisions incorporated herein by reference, in whole or in part, with immediate effect, without prior notice or liability to you or any third party, if:

(a) you materially breach this Agreement;

(b) you materially breach any other referenced documents, agreements, provisions, rules, or policies incorporated herein by reference, including without limitation EZQ's EULA;

(e) continuation of this Agreement is commercially or operationally impracticable;(d) you breach any applicable regulations or laws;

(f) you infringe on the intellectual property rights of any third party;

(g) termination is required by law; or

(h) termination would be in the best interest of EZQ, our customers, partners, or any other relevant parties.

10.3 Survival

Except as otherwise stated by EZQ in these Terms herein or as required by applicable law, upon termination of this Agreement, your rights to access and use the Website (including any registered user account on the Website), EZQ Offerings, including without limitation EZQ Products and Services, and any and all EZQ IP shall cease immediately without notice or liability to you or any third party.

However, any provisions of this Agreement that, by their nature, are intended to survive the termination of this Agreement shall remain in full force and effect after termination.

11. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

11.1 DISCLAIMER OF WARRANTIES

The Website and any and all EZQ's Offerings are provided for general informational or educational purposes only, are not intended to be, and shall under no circumstances be relied upon as medical advice, diagnosis, or treatment, or a substitute for medical advice, diagnosis, or treatment. You are advised to consult a qualified healthcare professional before using the Website or EZQ's Offerings if you have any serious medical conditions, mental health concerns, or physical limitations.

11.2 NO REPRESENTATIONS OR WARRANTIES

The Website, any and all EZQ Offerings, including without limitation any and all EZQ Products and Services, and all other content, information, resources, materials, software, content made available to you, are provided “as is” and “as available” without any representations or warranties of any kind, whether express or implied. EZQ makes no representations, endorsements, conditions, or warranties of any kind, express or implied, regarding the operation of or specific outcomes from any access to or use of them by you or any third party.

To the maximum extent permitted by applicable law, EZQ disclaims all warranties, representations, guarantees, and conditions of any kind, express or implied, including without limitation: (i) title; (ii) merchantability; (iii) fitness for a particular purpose; (iv) non-infringement; and (v) accuracy, availability, completeness, expectation, quality, reliability, security, or suitability of the Website, any and all EZQ Offerings, including without limitation any and all EZQ Products and Services, and any other content, information, resources, materials, software, content made available to you. EZQ does not warrant or guarantee the uninterrupted or error-free availability of the Website or any of EZQ’s Offerings, including but not limited to in-person or digital services, and EZQ does not warrant or guarantee that its digital content, platforms, or services will be secure, error-free, compatible with your devices, or free from viruses or other harmful components, and EZQ does not warrant or guarantee that the Website or any of EZQ’s Offerings will meet your expectations or requirements, and EZQ does not warrant or guarantee that any advice, content, or information made available to you by EZQ or from any of EZQ’s communications will create any warranty not explicitly stated in this Agreement.

EZQ does not warrant that EZQ, the Website, EZQ's Offerings, or EZQ IP will meet your requirements, achieve any intended results, or be error-free, free from defects, uninterrupted, or that it will meet your personal expectations or achieve any particular health, wellness, or any other outcomes.

11.3 LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, in no event shall EZQ, its current and former shareholders, directors, officers, employees, agents, partners, volunteers, contractors, or authorized representatives be liable to you or any third party for any damages, losses, claims, or disputes of any kind, including without limitation lost revenue, profits, data, content, information, or goodwill, arising from or relating to these Terms, your engagement with EZQ, the Website, EZQ's Offerings, including without limitation EZQ Products and Services, or any information, materials, resources, software, or other content included in the Website, EZQ’s Offerings, or otherwise made available to you by EZQ or through EZQ’s platforms or communication channels, including but not limited to direct, indirect, exemplary, special, incidental, punitive, or consequential damages, regardless of the form of action, whether in contract, tort, strict liability, EZQ’s negligence, or otherwise, even if we knew or should have known it was possible.

To the maximum extent permitted by law, EZQ’s total liability for any claim or liability arising out of or relating to this Agreement or your access to or use of the Website or any EZQ Offerings, including without limitation EZQ Products and Services, whether paid or provided free-of-charge, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the Offering, Product Service, or any other item giving rise to the claim or liability.

11.4 LOCAL RIGHTS AND MANDATORY LAW

Some local jurisdictions do not allow the exclusion or limitation of certain liabilities or warranties, so the above exclusions or limitations set out in Section 11 (DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY) or certain portions thereof may not apply to you. Nothing in this Agreement shall limit any mandatory statutory rights that apply to you under applicable consumer law.

12. RELEASE; INDEMNIFICATION

To the maximum extent permitted by law, you agree to release, indemnify, defend, and hold harmless EZQ and its licensors, current and past directors, officers, employees, agents, partners, successors, and assigns from and against any and all claims, demands, suits, actions, liabilities, damages, losses, expenses, judgements, and costs (including reasonable attorneys’ fees and legal expenses) arising out of or relating to your breach of these Terms, your misuse of the Website or EZQ's Offerings, including without limitation EZQ Products or Services, or your violation of any third-party rights, regulations, or law.

13. Intellectual Property, Licenses, and Use

13.1 Intellectual Property Rights and Ownership

Unless explicitly stated otherwise in writing by EZQ, any and all EZQ IP (see section 2 for the definition of "EZQ IP") made available in, on, through, or otherwise via the Website, including without limitation any and all EZQ Offerings, Products, Services, content, materials, information, resources, communications, downloads, or any other interactions with you, including without limitation texts, designs, graphics, guides, handouts, manuals, books, images, audios, videos, photographs, streaming, trademarks, logos, digital content, files, or items, and software, whether displayed on, contained in, or provided in connection with the Website, EZQ's Offerings, including without limitation EZQ Products, Services, or other EZQ platforms, accounts, or websites, whether in digital or physical format, known now or later developed, is and shall remain the property of EZQ or its licensors and is protected by intellectual property laws.

13.2 End-User License Agreement (EULA)

In addition to these Terms, your access to and use of EZQ IP is governed by our End-User License Agreement (the "EULA"). In addition to these Terms, your access to and use of EZQ IP is governed by our End-User License Agreement (the "EULA"). In the event of any conflict or inconsistency between the Terms and the EULA applicable to EZQ IP, the EULA shall prevail solely with respect to the scope, duration, and specific conditions governing licensed use of EZQ IP and only to the extent necessary to resolve such conflict or inconsistency. For all other matters, including without limitation matters relating to definitions, payment, refund, limitation of liability, and severability, the Terms shall prevail over the EULA in the event of any conflict or inconsistency between the Terms and the EULA.

When you make a purchase through the Website, if the purchased Offering(s) would include or provide access to certain EZQ IP, EZQ may grant you one or more license(s) to use such EZQ IP. In no event shall any such license granted by EZQ to you assign, transfer, or grant you any ownership (or other rights beyond those explicitly granted herein). All rights not expressly granted are reserved by EZQ or its licensors.

13.3 User Submissions

Unless otherwise stated in this Agreement or any other documents, rules, or policies incorporated by reference herein or except as otherwise required by applicable law, in the event that you voluntarily choose to submit, transfer, or otherwise provide to EZQ any materials, information, items, data, files, software, audios, videos, audiovisuals, designs, graphics, screenshots, images, photographs, texts, testimonials, works, or any other content in connection with your interaction with EZQ, the Website, EZQ's Offerings, including without limitation any EZQ Products or Services, or our staff and authorized representatives (the "User Submissions"), you acknowledge and agree to the following:

(i) you represent and warrant that any such User Submission does not infringe on or otherwise violate any copyright, trademark, trade secret, moral right, privacy right, or any other intellectual property or proprietary right of any third party;

(ii) you represent and warrant that any such User Submission does not include any personal data of any individual unless you have a lawful basis to share such personal data with EZQ;

(iii) you represent and warrant that any such User Submission contains accurate information, is lawful and appropriate for the intended context, and does not contain any confidential or sensitive information that you do not have authority to disclose; and

(iv) you hereby agree to grant EZQ a perpetual, nonexclusive, assignable, transferable, free-of-charge, royalty-free, worldwide, sublicensable, and irrevocable license to access, use, copy, modify, change, adapt, edit, disassemble, lease, rent, sell, monetize, assign, transfer, sublicense, distribute, repurpose, redistribute, resynthesize, reproduce, publicly display, commercialize and otherwise exploit any and all User Submissions without notice or liability. However, unless you explicitly and separately consent in writing in addition to agreeing to this Agreement, this license shall not extend to any identifiable personal data contained within such User Submissions, which shall be processed in accordance with applicable law.

14. Proprietary Secrets; Confidentiality

You agree not to disclose or otherwise make available any EZQ IP, EZQ's trade secrets, proprietary, confidential, or any other nonpublic information, materials, content or any other intellectual property rights to any unauthorized third parties without EZQ's explicit written consent.

15. No Implied Rights

This Agreement is made solely between you and EZQ. Unless otherwise stated by EZQ, no third party shall have any rights to enforce any of its terms, whether under contract, statute, or otherwise.

16. Dispute Resolution

16.1 General Definition

By accessing or using the website or making any purchase(s) through the Website, you acknowledge and expressly agree that any and all disputes, demands, controversies, or claims arising out of or related to these Terms or any additional documents or provisions incorporated herein by reference (including without limitation EZQ's EULA), your access to or use of EZQ's Offerings, including without limitation any EZQ Products or Services, any transaction with EZQ, or any other related interaction with EZQ (“Disputes”) shall be resolved exclusively as set forth in this Dispute Resolution section, except where applicable law requires otherwise. Any such Disputes shall be brought exclusively against EZQ as a corporate entity.

16.2 Statutory Claims; Statute of Limitations

This Dispute Resolution section applies to the maximum extent permitted by applicable law. If any provision in this section conflicts with any mandatory legal rights in your jurisdiction, those rights shall apply instead to the least extent necessary to resolve such conflict.

Any claims by you relating to EZQ's Offerings that are subject to mandatory consumer laws must be made within the applicable statutory limitation periods prescribed by such laws. Nothing in these Terms shall limit or exclude any statutory rights that cannot be waived or restricted under applicable mandatory law.

You must notify EZQ of any issue or problem, including without limitation relating to any alleged defect, nonconformity, or nondelivery of any purchased EZQ Offering, without undue delay after becoming aware of it, in accordance with applicable law.

Unless a longer period is required by applicable mandatory law, any Dispute arising out of or relating to these Terms or your access to or use of any EZQ Offerings, other than statutory consumer claims, must be initiated within twelve (12) months from the date the Dispute arose or could reasonably have been discovered.

Nothing in this Section 16 (Dispute Resolution) is intended to waive, exclude, limit, or otherwise affect any applicable statutory rights or remedies available to consumers under applicable law.

16.3 Dispute Resolution Process; Agreement to Waiver (if applicable)

Except to the extent prohibited by applicable law, you acknowledge and agree that any Dispute shall be resolved first by good faith negotiation for at least thirty (30) days, and then if still unresolved, consumers in the European Union may use the EU Online Dispute Resolution Platform or, in Sweden, Allmäna Reklamationsnämnden (ARN) for mediation, and then if still unresolved, binding arbitration or, if binding arbitration is not legally permitted under mandatory law in your jurisdiction, litigation in the competent courts of Stockholm, Sweden. If you are a consumer within the European Union, you may also have the right to bring proceedings in your country of residence under applicable consumer law.

Except as otherwise required by applicable law or otherwise stated in this Agreement, you expressly agree to waive any right to bring an action in court or to have a jury trial.

16.4 Confidentiality of Disputes

All negotiations, mediations, arbitrations, settlements, and related documents shall remain strictly confidential, except to the extent disclosure is required by applicable law or necessary to enforce a settlement or award.

17. Third-Party Websites and Links

Links provided on the Website or in related communications or content by EZQ are for informational purposes only. The inclusion of such links does not imply endorsement, sponsorship, or approval by EZQ of the linked information, resources, content, products, or services in the event that such hyperlink would link to a third party. EZQ makes no representations or warranties regarding the content, accuracy, reliability, or security of third-party websites, information, content, materials, or resources accessed through hyperlinks that link to third parties.

You acknowledge that such third-party websites are governed by their respective terms, rules, and policies, and EZQ disclaims all liability for any claims arising from or related to your access to or use of such third-party websites. In no event shall EZQ be held liable for any content, availability, quality, security, privacy practices, or other experiences provided by any such third-party website, nor for how it collects, processes, stores, secures, or otherwise handles your personal data.

You are solely responsible for evaluating the accuracy, quality, reliability, and suitability of content, services, or products provided by such third-party websites. Any transactions, interactions, or disputes with such third-party websites are solely between you and the third party. EZQ does not control, operate, or maintain such third-party websites and is not liable for any technical issues, content changes, or security risks associated with these links. You are encouraged to exercise caution and review the terms, rules, and policies of any such third-party websites before use.

18. No Partnership

This Agreement shall not be construed as creating any partnership, joint venture, franchise, employment, client, agency, fiduciary, or professional relationship between you and EZQ.

19. Assignment

EZQ may assign or transfer this Agreement, in whole or in part, without notice, restriction, or liability. You may not assign, transfer, or sublicense this Agreement or any rights or obligations under it to any third party.

20. Headings

Headings, including without limitation section and paragraph headings, are for convenience only and shall not affect the interpretation of this Agreement.

21. No Waiver

To the maximum extent permitted by applicable law, any failure or delay by EZQ to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right, provision, or any other right or provision.

22. Severability

If any section, paragraph, provision, clause, part, portion, sentence, expression, phrase, word, or term of these Terms (or of any document, rules, or policies incorporated by reference herein) is found to be invalid, unlawful, or unenforceable, such section, paragraph, provision, clause, part, portion, sentence, expression, phrase, word, or term shall be severed from these Terms (or from the document or location in which it appears) to the minimum extent necessary, and the remainder of these Terms shall remain in full force and effect. To the maximum extent permitted by applicable law, the invalid section, paragraph, provision, clause, part, portion, sentence, expression, phrase, word, or term shall be replaced with a legally enforceable provision that most closely reflects the original intent of the parties.

22. Language Interpretation

The original version of this Agreement is provided in English. Any translations provided by EZQ are for reference purposes only. In the event of any inconsistency, discrepancy, or conflict between the English version and a translated version, the English version shall prevail. By engaging with EZQ, including without limitation accessing or using the Website or EZQ's Offerings, you confirm that you understand these Terms in English. If you do not understand these Terms in English, you must not engage with EZQ.

23. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Stockholm, Sweden.

24. Authorized Versions

Only versions of this Agreement formally approved and published by EZQ authorized representatives shall be legally binding. In the event of any clerical, typographical, formatting, or other obvious errors of similar nature, the meaning intended by EZQ shall prevail. To the maximum extent permitted by applicable law, any clerical, typographical, formatting, or other obvious errors of similar nature shall not create any obligations for EZQ and shall be disregarded to the extent of such error, and EZQ reserves the right to correct such error without notice or liability. In the event of any clerical, typographical, formatting, or other obvious errors of similar nature, the most recently published version of this Agreement that is free of such error shall be prevail with respected to the affected provision or part thereof. All other provisions shall continue to be interpreted according to their intended meaning and the most recently published valid version of this Agreement.

25. Entire Agreement

This Agreement, together with EZQ’s EULA pricing information, and any other relevant agreements, policies, or terms that are expressly incorporated by reference herein or otherwise provided by EZQ in connection with your access to or use of the Website or EZQ's Offerings, including without limitation EZQ Products or Services, shall constitute the entire agreement between you and EZQ. It shall supersede all prior or contemporaneous understandings, communications, or agreements, whether written or oral, relating to the same subject matter.

26. Electronic Signatures

You hereby agree that your electronic acceptance of this Agreement shall constitute a valid electronic signature. Any such electronic signatures shall have the same legal validity, enforceability, and effect as handwritten signatures.

27. Modification of Agreement

EZQ may amend, update, or modify this Agreement from time to time, with immediate effect upon publication on the Website or at the point of sale. Continued access to or use of the Website or EZQ's Offerings, including without limitation EZQ Products or Services, after such notice or amendment, update, or modification takes effect shall constitute your acceptance of the amended, updated, or modified EULA. However, for completed transactions, unless otherwise stated by EZQ, the Agreement version in effect at the time of your purchase shall govern that transaction.

Terms and Conditions