FAQs
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We are an online wellness store operated by European Zhineng Qigong AB, based in Sweden, and hosted on the PayHip platform.
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In this online store, we focus on offering digital products, services, and other content related to qigong, wellness, and general health. However, nothing we provide here shall be interpreted as any guarantee of health outcomes or results.
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Please read this FAQ by Payhip.
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No, it is possible to make purchases from our store and checkout as a guest instead of purchasing as a registered user.
While no customer account is needed to make a purchase from our store, creating one before you buy makes it easier to access your purchases and order history, as you can view and access your purchases after logging in to your account.
If you choose not to create an account, your purchase is available only via the access link in the email receipt sent to the email address you used at checkout. Please keep a safe copy of that email if you do not have a registered account.
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Please read this FAQ by Payhip.
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When you purchase digital content from our store, we grant you a license to access and use the purchased digital content for your own personal, noncommercial use only. This license granted to you may also be perpetual, time-limited, subscription, or otherwise, as specified in writing in the description for each offering at the time of purchase.
Please read our Terms and Conditions, including the EULA, for more information about our license terms.
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After checkout, you will receive an email receipt that includes your download or access link. Please download your purchased content and keep the email for future access to your purchase. A maximum limit may exist for how many times each file included in your purchase may be downloaded. Please ensure you have a stable internet connection when downloading.
We recommend saving a secure backup of the purchased content, since download links may not remain available indefinitely.
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Due to the nature of digital products and services, our digital offerings generally require that you agree to their immediate delivery or performance after purchase and that they are nonrefundable once such delivery or performance has begun. As an example, once a download link for your purchased digital content has been provided to you, such purchase is generally nonrefundable.
Of course, if there is any substantial issue regarding defect, nonconformity, nondelivery, or any other issue that is our responsibility with respect to your purchase, we shall first try to help resolve the problem by fulfilling the order as promised, and if we are unable to do so, we may refund the purchase in accordance with applicable law.
Please read our Refund Policy for details.
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No, each purchase is for your own personal, noncommercial use only.
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No, our offerings are wellness-oriented and not medical treatments. We do not make any medical claims or guarantees regarding health benefits, outcomes, or results arising from or otherwise relating to your access to or use of any of our offerings or any other content provided on or through this website.
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No, we sell to individuals only. If you are interested in our offerings as a representative for any organization, please contact us to discuss any suitable purchase and licensing agreements.
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